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Home > Viper Spring Exchange Program
 

Viper Spring Exchange Program

CJK Offroad - Viper Coil Spring Exchange Program

CJK Offroad has created a Spring Exchange Program

in order to assist all our customers in getting the perfect springs for their application!
 
 
Spring Exchange Policy

Spring Exchanges only Valid on Viper Coil Springs.


Spring Exchanges will be accepted within 90 days of original sale date. NO EXCEPTIONS.


Spring Exchanges completed within 30 days will be subject to a $10 PER SPRING, EXCHANGE FEE.


Spring Exchanges completed 31-60 days after purchase will be subject to a $15 PER SPRING, EXCHANGE FEE.


Spring Exchanges completed 61-90 days after purchase will be subject to a $20 PER SPRING, EXCHANGE FEE.


Springs Returned with paint in poor condition will be subject to an additional charge of $15 PER SPRING POWDERCOAT FEE.


One Spring Exchange Allowed Per Each Spring Originally Purchased.


Springs must be originally purchased from CJK Off-road to qualify for spring exchange.


Springs must be returned in NEW condition. Springs returned in USED condition will not be eligible for exchange.


CJK Off-road  reserves the right to decline any spring exchanges.


Springs may be exchanged for ones of equal or lesser value. Customer is responsible for difference if replacement springs are valued at more than returning springs.


Customer is responsible for all shipping charges on spring exchanges. Shipping costs on return springs as well as replacement springs will be the responsibility of the customer.

Spring Exchange Procedure:

Please call (281-639-8597) or email (josh@cjkoffroad.com) us prior to returning springs to get approval. You will also be provided with a spring exchange authorization number.

Have your authorization and ready to send your springs back? Include a note in the return box with the following:

  • Your Full Name
  • Phone Number
  • Spring Return Authorization Number
  • Return Spring Size/Rates
  • Replacement Spring Size/Rates

***Failure to include this information will result in delay of getting you your replacement springs***

Once your return springs are received you will be contacted for payment on shipping of replacement springs.

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